Sony support email reportedly confirms that players have to pay back PS Plus discounts to upgrade
An email which has been posted online seems to confirm earlier reports that players subscribed to PlayStation Plus at a discount may have to pay the discount back to Sony in order to upgrade to PS Plus Extra or Premium.
The revamped PlayStation Plus launched in much of Asia this week, and is due to roll out in Japan, the Americas, Europe and Australia in June.
However, Asian players are claiming that that anyone who purchased a PS Plus subscription at a discounted price, or chose to stack subscriptions before the option was disabled earlier this month, is being charged extra to upgrade to a different PS Plus tier, wiping out any previous savings.
The email from PlayStation’s Hong Kong support, which appeared on ResetEra (translated by VGC), reads:
“Thank you for contacting PlayStation Support and checking the price of your PlayStation Plus membership subscription.
“Since you purchased PlayStation Plus at a discounted price at the time of membership, there are two PlayStation Plus memberships that cannot enjoy other discounts:
“1) PlayStation Plus membership bought with a discount. “2) PlayStation Plus membership redeemed with redemption code.
“Therefore, if you need to upgrade to Level 2 or 3 Premium membership, you will need to make up the difference between the previous discounted price and the normal price.
“For example, a PlayStation Plus membership is HK$308 for one year and the discounted price is HK$187.6. The difference is $120.4, divided by the number of months remaining.
“Please rest assured that the system will automatically calculate the difference that needs to be repaid if you need to upgrade. Of course, you can also upgrade or downgrade your membership according to your preference.”
“If you do not upgrade, your
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