Microsoft will fix massive Xbox server outage in the next few days
Microsoft expects to roll out a new Xbox update in the next few days to fix a bug that’s left some console players unable to play their purchased games.
Persistent server problems that appeared on May 6 have prevented some Xbox Series X|S users from booting up their downloaded games. It's also affected Xbox Cloud Gaming, as well as making new purchases on the Xbox store. Users that tried to load games were reportedly met with an error screen that told them to connect to Xbox’s online servers. When they tried to do so, however, they found they were unable.
The unexpected server downtime effectively locked many players out of their gaming library. Even users who were trying to launch offline, single-player games, were unable to do so. They report they facing an error screen requiring them to connect to Xbox’s online servers – when it was impossible to do so.
While the issue has seemingly been resolved for some console owners, many are still reporting problems connecting to Xbox servers and loading their purchased games. Microsoft provided updates on the technical bug since the problem first emerged, suggesting it had been fixed at one point. But it wasn't long before it acknowledged that there were still issues and that it was investigating.
Microsoft has now said it expects the issue will be fully resolved soon.
“We’ve seen significant improvement to the issue that has prevented some users from purchasing and launching games,” The Xbox Support account tweeted. “We expect full mitigation in the coming days with the rollout of a new update.”
Disgruntled players have replied to Xbox Support in droves, complaining that they’re still unable to boot up their library of purchased games. They're understandably angry that their
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