How remote working has become a game changer for Testronic
For most companies – both within the games industry and beyond – it was the Covid-19 pandemic and international lockdowns which forced them to look differently at remote working. For Testronic, this way of working has been in place for nearly ten years. Gaelle Caballero, newly promoted to VP of Language Services at the company where she leads both Localisation and LQA services, discusses balancing and managing a hybrid workforce around the world…
For nearly 20 years Testronic has been a trusted name in localisation quality assurance (LQA), and we have continually evolved to meet the needs of our clients and the industry at large.
A key part of this evolution has been an early and deliberate embrace of remote working. Long before the world was forced to adapt due to the Covid-19 pandemic, we recognised the potential of remote working to enhance flexibility, scale, and the ability to tap into global talent. In fact, it was back in 2015 that we began proactively building our remote workforce; and this early move, and the experience we have built in managing diversely distributed teams, is now integral to the quality of work we are able to bring to our customers.
When we started out, our LQA operations were based in the UK, focused on a smaller number of high-demand languages, with all work conducted in-office. Today, we’ve transformed into a global operation with teams working across numerous locations—remotely and in-office. This allows us to meet the increasingly complex and varied needs of our clients around the world.
The journey hasn’t been without its challenges. Over the years, we’ve faced seismic global events — Covid-19 and shifts in the economic landscape, to name just two. Each has tested our adaptability, but our early investment in remote working has paid off. When the pandemic hit, we transitioned seamlessly to a fully work-from-home model, ensuring business continuity and strengthening our ability to support clients without missing a beat.
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