Gartner: How AI Will Impact Work

pcmag.com:

At the 2023 Gartner Symposium, various analysts presented a variety of visions of how AI will develop over the next few years. These ranged from looking at AI's impact on jobs and the future of work, to viewing AI as a teammate, to multiple different scenarios about possible futures for AI and its impact on various organizations.

Throughout the conference, several presentations referred to Gartner's overall predictions about AI's impact on jobs. Through 2026, the firm predicts that the global jobs impact from AI will be neutral but by then over 100 million people will use robo-colleagues ("synthetic virtual colleagues") to contribute to their work. By 2033, Gartner expects that AI solutions will result in over a half billion net new human jobs.

Perhaps. Difference sessions tried to lay out how this may happen, dealing with the relationships between humans and AI or robots, how AI may fit into the team, how it will impact the future of work, and offering different scenarios for the development of AI.

Gartner's Mary Mesaglio expounded on one of the main themes from her opening keynote, saying that the era of generative AI will shift human-machine relationships.

To get the relationship between machines and humans right, she said we need both machine experts and human experts. We need to shift from a focus on attention like social media to one focused on intimacy, and on relationships with machines. We will need guiding principles to address unforeseen dilemmas.

Mesaglio said we have tended to think of machines as tools, but with generative AI, we also need to think of them as teammates, able to do things like teach, and even decide things for us. Most of the audience was happy with the idea of machines doing things like