Blizzard is «working to improve stability» for Overwatch 2's servers, reducing queue times and disconnects for everyone trying to play the newly launched sequel(opens in new tab).
The developer put out a blog post(opens in new tab) that addresses the three biggest issues with Overwatch 2's launch: queue times, missing cosmetic items, and mandatory phone numbers on Overwatch 2 accounts..
The Overwatch 2 servers have calmed down a bit since launch day(opens in new tab) when players slammed the servers and Blizzard was hit with two DDoS attacks. But it's still difficult to reliably get into the game in a short amount of time. To reduce the queues, Blizzard patched a login server to better withstand the load of all the players trying to get in. It's also going to update another server to help prevent players from getting disconnected while in the game.
The problems aren't fully solved yet though. Blizzard said the player database is being overloaded, «which cascades and causes a backup in the login system, which eventually leads to some people being dropped out of queues or being unable to log in at all.» It's trying to tackle the issue by adding nodes, but doing that also puts more stress on the servers. In order to continue this process without breaking them, Blizzard is throttling queues until there are enough nodes to open it back up, which it said will «greatly improve the experience for players across multiple fronts moving forward.»
Some players that have made it into the game have found they're missing cosmetic items, currency, and other account progress. Blizzard said this is only temporary and will implement some fixes for it next week. One big issue is that many players who are coming from the console version of
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