Why Genshin Impact players are mad at Hoyoverse over endgame content

gamesradar.com:

In a rare interview, Genshin Impact developer Hoyoverse recently said that it's hesitant to add more endgame content similar to the Spiral Abyss dungeon because "it might end up creating excessive anxiety" for players. This single comment to GameSpot (opens in new tab) has overshadowed (opens in new tab) basically everything else in the interview because it explicitly articulates what the game's updates have been implicitly saying for years. Genshin will never be a super difficult game, and Hoyoverse will seemingly always prioritize the casual player's experience, favoring approachable and varied content over truly demanding challenges. As a result, we probably aren't getting any combat gauntlets like the Spiral Abyss for a long time – if ever. 

This update has come as no surprise to many players and was even good news for some, but it also disappointed a fair few fans who've been hoping for more Abyss-grade content. Granted, the blowback we've seen has come from just a fraction of the Western community, which is itself a fraction of Genshin's global audience. Data from countless gachas, MMOs, and other games shows that only a small portion of most player bases will regularly engage with pinnacle endgame content, and though we have limited info to work with here, that's likely especially true for an easygoing mass-market hit like Genshin. Of course, that won't ease the frustrations of that small but dedicated portion of players, hence the vocal minority in this fallout. 

The Genshin community can be roughly split into two camps. One side would likely jump for joy if Genshin Impact turned into Elden Ring tomorrow, packed with bosses taking names. The other is quite happy with the comfy, genre-hopping slice-of-life JRPG