Just days after it faced a backlash over a Twitter engineer's Google Pixel 7 Pro smartphone's microphone switching on all by itself without any permission, WhatsApp is now facing more criticism over missed call scams forcing it to react. WhatsApp spokesman has now warned the general public about it and revealed how the company is fighting the cybercriminals.
"International scam calls is a new way that bad actors have recently adopted. By giving a missed call, they lead curious users to call or message back only to get scammed," WhatsApp spokesperson said.
WhatsApp has sought to battle the cybercriminals systematically by rolling out the tech to catch the culprits. “We have quickly ramped up our AI & ML systems to bring down such incidents significantly. Our new enforcement will reduce the current calling rate by at least 50% and we expect to be able to control the current incidence effectively. We will continue to work relentlessly towards ensuring a safe experience for our users,” WhatsApp spokesperson added.
WhatsApp spokesperson also listed out various other steps the company has taken to ensure security of users. "We continue to provide several safety tools within WhatsApp like Block & Report, consistently build user safety education & awareness, as well as, proactively weed out bad-actors from our platform. However, bad actors find different ways to scam users," the spokesperson averred.
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