On an average day, the IGN news tips line sees a slow but steady stream of messages from folks who want to let us know about something we might report on. Maybe a handful of tips a day. But this past weekend, the line was flooded in just a few hours with over a hundred messages from a group of very frustrated folk: the Team Fortress 2 community. Why were so many of them in our inbox? According to the contents of all those messages, their game has a massive, two-year-long botting problem – and they desperately want Valve’s attention in getting it fixed.
We weren’t the only site getting these messages, nor were they limited to just the media. The source of the flood is a community centered around Team Fortress 2 content creator SquimJim, who published a video on May 7 lamenting the rampant botting issues within Team Fortress 2. In it, he encourages his audience to reach out to both media and Valve employees in hopes that enough pressure will force the developer to take action. SquimJim offered an email template (which many of our tippers used, though others wrote their own messages) and a list of both media tiplines like our own, and publicly-available Valve employee emails. At the time this piece was written, the video had almost 150,000 views, 15,000 likes, and nearly 2,000 comments chiming in about their own frustrating experiences with bots.
It’d be easy enough to dismiss the problem as the natural fate of a 15-year-old game, or point out that the vast majority of online games have botting problems – how bad could this one be? But as IGN discovered, Team Fortress 2’s botting problems are egregious when compared to other online multiplayer games. Head into a casual match on Valve’s servers, and you’ll find that the game
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