If you’ve been following Warner Brothers’ new platformer fighter Multiversus over the past several months, you’ve probably heard of Tony Huynh, Multiversus’ game director and spokesperson. Through his personal social media channels like Twitter, Huynh has maintained an open and direct line of communication with players, taking feedback, answering questions, and offering updates about the status of the game.
As you might imagine, this isn’t exactly a common practice for directors, or game developers in general. Typically, players are instructed to direct their feedback towards surveys and official comment channels like bug reports, or otherwise leave their opinion on message boards and forums like Reddit and Discord where developers can review feedback on their own terms and timelines. Huynh has taken a wholly different approach however, by making himself the first point of contact for many players. If you have a feature request, a bug to report, a complaint about the balance, or an idea you’d like to see implemented, you can tweet at @Tony_ Huynh on Twitter and you just might get a response.
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Huynh attended San Diego Comic-Con this weekend, along with executive producer at Warner Brothers Sheloman Byrd and voice talents Tara Strong (Harley Quinn) and Matthew Lillard (Shaggy) to promote the upcoming open beta and reveal three new characters coming to the game soon, LeBron James, Rick Sanchez, and Morty Smith. I asked Huynh how he manages all the questions and comments he gets online and if it's something he thinks he can keep up with long-term. Here’s what he had to say:
“I don’t even know how to manage it so far. My
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