Robo-Recruiters? Americans Don't Want AI to Hire or Fire Them
Not surprisingly, American workers aren't excited about using artificial intelligence for important aspects of their job.
As Pew Research Center discovered in a recent survey, we're strongly against AI making a final hiring decision, and we're not keen on AI analyzing facial expressions. But quite a few people are okay with AI that monitors employee driving or attendance.
A full 66% of survey respondents told Pew they would not apply for a job that uses AI to make hiring decisions. In comments, they cite the lack of a human factor, AI having narrow parameters for decisions, and AI having biases. Thirty-two percent said they'd be OK with it, though; they said AI would be less prejudiced and might notice qualities humans would not.
People are more worried about other workers than they are about themselves when it comes to AI's impact on jobs. Sixty-two percent think AI will have a major impact on workers in general (and 32% say that impact will hurt workers—only 13% think it will help). Only 28% think AI will have a major effect on themselves, though, and 19% think it'll have no personal impact at all.
Despite AI's penchant for bias and hallucinations, many of those surveyed still believe AI would be better at treating applicants fairly (47%) and could find well-qualified applicants (27%). But they have doubts about it seeing potential and finding people who would work well with others.
Minorities who have put up with unfairness in hiring for a long time see some potential for things to get better with AI's input. Of the 79% of people polled who believe bias and unfair treatment is a problem, 53% said it will get better. That number is lower for Black people (47% said it would get better) and higher for Asians (64%),
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