Readers’ Choice 2023: Your Favorite Laptop and Tablet Brands

pcmag.com:

If you've wanted to buy a new laptop or tablet but have been holding off because of high prices and low stock, it’s time to go shopping again. Manufacturers have lots of inventory on hand, according to a recent IDC report.

To help you decide which laptop or tablet to purchase, you should, of course, read PCMag’s expert reviews. In addition, consider your fellow readers’ experiences with the brands that make these devices. In this month’s PCMag Readers’ Choice Award survey, we asked you about the laptops and tablets that you use every day. Are they a good value? Are they easy to set up? Does their reliability meet your expectations? You rated your satisfaction with these and many other aspects of your products. Read on to see which brands deliver the experience you’re hoping for and which might disappoint you.

A host of companies are competing to earn your laptop business. According to our survey ratings, you could break the list down into two groups: those doing a great job of making their customers happy and those doing reasonably well. Three companies (Apple, LG, and MSI) have overall-satisfaction ratings over 9.0 on our scale, which runs from zero (extremely dissatisfied) to 10 (extremely satisfied). And the other six companies that received the minimum number of responses for inclusion here earned overall-satisfaction ratings between 8.3 (HP) and 8.6 (Lenovo). Those latter scores are good, but they're not high enough to indicate that customers are telling others how pleased they are with their devices.

The front-runner of the top three companies is MSI. It has the highest overall-satisfaction rating (9.4) as well as the highest likelihood-to-recommend rating (9.3), earning the company its third straight Readers’