Lost Ark adding entirely new European server region as game "filled to the brim"

eurogamer.net:

Popular MMO Lost Ark, which has now launched in the West courtesy of Amazon, has announced a plan to alleviate its struggling servers.

Lost Ark has shot to the top of Steam's most-played charts and now holds the service's second-largest concurrent player peak, of 1.23 million players.

But this popularity has also brought problems — meaning, server queues — and developer Smilegate has announced a somewhat unexpected solution.

Rather than simply adding more servers, Smilegate now plans to add an «entirely new region of servers in Europe», which it says is necessary «due to the game's architecture».

«This is the only way to accommodate more players in Europe,» the developer wrote in a blog post last night, «so it's a joint effort between Amazon Games and Smilegate RPG. Rest assured we are working 24/7 until it's live.

»While we understand lengthy queue times may persist, we will need time to ensure everything is set up to be in top shape to help accommodate all players to get in game. We'll share an update on exact timings as soon as possible."

Bringing an entirely new server region to the game should help server bottlenecks, but is not a straightforward fix. Many players may likely wish to continue on their existing Central Europe server as this is where region-wide features such as Royal Crystal and Silver balances will remain.

Instead, Smilegate plans the new European server region as a home for new players, or those who don't yet have a strong commitment to stay on their existing server.

«If you plan to restart in the new region, you may wish to hold off on claiming any 'per Account' items, such as the additional Founder's Pack Redemption, until you have created a character and are able to redeem in the new