High-end iPhones will be in short supply at stores this holiday season, Best Buy Co Inc said on Tuesday, following a warning from Apple Inc this month that China's zero-COVID policy was squeezing production at a key factory.
The supply issues are expected to significantly hurt the premium iPhone 14 Pro and iPhone 14 Pro Max models, which start at nearly $1,000.
"One of the places where we're seeing a bit of (inventory) pressure is in those higher-end iconic iPhone devices," Best Buy boss Corie Barry said on a media call.
Analysts have flagged that inventory of iPhones at Apple stores around the Black Friday shopping season were down from a year earlier, and it was taking longer to replenish stocks.
iPhones draw customers to Best Buy stores, especially during the holiday season, and often trigger impulse buying, and Apple fans waiting for the latest devices could push out sales into the next quarter.
A Best Buy store in Bronx, New York, that Reuters visited did not have any iPhone Pro models available. A store supervisor, Michael Phillips, said it takes at least two weeks for models to reach after orders are placed.
"We lose a lot of customers because of that," Phillips said. For people who want the Pro Max, "you're not going to settle for something that doesn't have the specs you want."
Best Buy did not respond to a request for comment on this.
Demand for high-end smartphones has helped Apple emerge relatively unscathed even as consumers cut spending amid surging inflation and interest rates.
"Across consumers, we can also see that savings are being drawn down and credit usage is going up," Barry said. "Value clearly matters to everyone."
Wedbush analyst Dan Ives estimates 8 million iPhone 14 units will be sold over the Black
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