eFootball is taking player feedback "very seriously" ahead of its new update
Konami says it is taking criticism of its free-to-play soccer game, eFootball, "very seriously" and acknowledges that the game's "incompletion" was just one of "multiple factors" that impacted the sports game's troublesome launch.
It also appears that there was a rush to get the game ready in time for the start of the European soccer season, with Konami stating it had a "strong desire to deliver the new eFootball 2022 game to users as soon as possible", "in parallel" with the start of the season.
“It’s hard to point to one deciding aspect," a Konami spokesperson told VGC (opens in new tab). "The incompletion of the game came as a result of multiple factors including the transition to a new football game engine, the support of next-generation consoles such as PS5 and Xbox Series X|S, the change of play style to free to play, and furthermore, we tried to deliver new eFootball 2022 for players as soon as possible.
“Resultantly, the game received harsh feedback about the quality. Since eFootball’s launch back in September, however, we have prioritized improvements and corrections based on the feedback and opinions we received," the statement continued.
"We are taking the opinions of our players very seriously. Since the release last September, we have prioritized improvements and corrections based on the feedback and opinions we received. We will continue to work on the game’s improvement and as always, the player’s valued feedback is much appreciated."
A new 1.0.0. update - which takes the game to its first "full" version and hopes to resolve many of the issues players have had - is expected to release on April 14, 2022.
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