In recent times, India has witnessed a surge in online scams, leaving many innocent individuals facing financial losses. Common scams include YouTube video likes, Telegram-assigned tasks, and deceptive work-from-home job offers. Now, a new kind of scam has emerged, affecting those who frequently order food from delivery apps.
A recent incident reported by Business Today highlights a distressing case from Bengaluru. Shilpa Sarnobat, a 64-year-old resident of Nagawara, ordered food through a delivery app on August 6. Soon after placing her order, she decided to cancel it. However, the app imposed a cancellation charge. Sarnobat received a call from an unknown number on August 8. The caller claimed to be a customer care representative from the food delivery app and promised to refund her cancellation fee.
Trusting the caller's authenticity, Sarnobat followed their instructions. She downloaded an app as per the caller's guidance and shared her bank details. Within a short period, ₹25,000 vanished from her bank account. Realising the deception, she attempted to contact the caller, but received no response. She eventually reported the incident to the local police.
1. Use Trusted Apps: Install reliable apps to safeguard against scams, such as "Fraud Alert" by CERT-In, "mSafe" by NCSAP, and Google's "Anti-Phishing App." These apps offer real-time alerts, security advice, and protection from phishing attacks.
2. Limit Personal Information: Exercise caution when sharing personal details online. Avoid divulging sensitive data like phone numbers, email addresses, and bank account information to unfamiliar sources.
3. Question Unsolicited Requests: Be sceptical of emails and messages requesting personal data. Scammers often use such
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