Hundreds of AT&T, T-Mobile, and Verizon users present in regions outside of the U.S. are complaining that they cannot access any level of mobile connectivity. The problem can be isolated to an international roaming outage that is plaguing the three major carriers. Some users complain that their service is entirely offline, while others describe intermittent problems in which their cellular reception comes and goes.
Whether it is making calls, sending texts, or utilizing data, all AT&T, T-Mobile, and Verizon users are complaining about some issue or another caused by an unresolved problem in international roaming. Thankfully, Verizon has stepped forward and given the following statement, stating that its teams are currently at work to fix it.
The problem does not appear to be limited to a single country, as users have reported that this issue is happening in Colombia, Egypt, Kenya, Mexico, and others. One Reddit user in China said that at the time of writing the post, the only updates available about this international roaming problem were through the social network and not available on the rest of the internet.
Some users who managed to get a hold of customer support said that the issue would be resolved in 24 hours. As for why AT&T, T-Mobile, And Verizon are having a tough time restoring connectivity, it might have to do with how networks support the 2G and 3G standards, with the problem manifesting in 4G and 5G services. For the time being, if you live outside of the U.S. and are experiencing connectivity issues, it is recommended that you pick up a local SIM or try an international eSIM service.
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