Uber customers have responded positively to the company's 'Comfort Electric' ride-hailing option that enables them to catch a ride in electric cars like Tesla, but many of them apparently cannot figure out how to open Tesla doors. This is because Tesla vehicles come with hidden door handles that lie flush with the car's body, often making it difficult for new users to figure out how to open them. The unique door handles in Tesla vehicles were initially introduced on the original Model S in 2012 before being made a part of all new Tesla vehicles in the following years.
Apart from looking unique, Tesla's retractable door handles can also sometimes prove to be an asset in the real world. In at least one case earlier this year, they likely saved a Tesla driver from a physical confrontation with an angry motorist. Last month, a video shared on social media captured a serious case of road rage, where a furious motorist rushed up to a Tesla vehicle and tried to open its door. Fortunately for the occupants of the Tesla, he couldn't find a handle to grab onto and failed to figure out how to open the door.
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Uber has reportedly received feedback that many riders who are opting to take a ride in an electric vehicle are having trouble opening Tesla doors. To deal with the problem, the company has started sending push notifications ahead of a Tesla ride to explain how to open the door handles. The messages not only mention how to open the doors but also include illustrations to illustrate the point better. There's no word on whether the notifications are having an effect, but users will likely get used to the unique technology in the coming months as Tesla rides on
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