Samsung Data Breach Ensnares US Customers
A hacker has infiltrated Samsung’s US systems and may have stolen information on customers.
On Friday, Samsung sent an email alert to affected consumers about the breach, which occurred sometime in late July. “On or around August 4, 2022, we determined through our ongoing investigation that personal information of certain customers was affected,” the company said.
Details are scant, but the company says that in some cases, the breach may have affected customer information, including “name, contact and demographic information, date of birth, and product registration information.”
“The information affected for each relevant customer may vary. We are notifying customers to make them aware of this matter,” the company adds. Samsung stresses that no Social Security numbers or credit card information was stolen in the hack, nor were any consumer devices.
It’s unclear how many customers were affected. But in an FAQ(Opens in a new window), Samsung says if you received an email from the company about the breach then you are affected. “Should we determine through our investigation that the incident requires further notification, we will contact you accordingly."
Samsung says it collected the personal information “to help deliver the best experience possible with our products and services.” So the info may come from product and warranty registrations.
Samsung is now warning affected customers to be on guard against phishing emails that ask the user for more personal information. These emails could be used to trick victims into loading malware on their computer or exploited for identity theft purposes.
Samsung’s email goes as far to even tell affected users: “If you'd like to check your credit report, you are entitled under US
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