PS Plus Subscriber Gets Extra Money After Sony Accidentally Overcharged for Upgrade

gamerant.com:

As with most subscription services on the market in this day and age, PlayStation Plus is all about providing its users with excellent value in return for the users' continued patronage. Said patronage in large part depends on how easy and simple it is for users to stay subscribed for long periods of time, and since Sony had recently upgraded Plus with a new feature set, some complications were bound to come up.

This was, in fact, the case with Reddit user y2so, who recently got overcharged while attempting to upgrade their PlayStation Plus subscription to the new model. Y2so accidentally got short-changed by $1 while doing so, but it didn't take long for Sony to apologize for the problem and issue a refund. As it were, y2so even got a lovely gift from Sony on top of the apology, making the whole interaction that much more pleasant.

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The problem seems to have sprung up due to the PlayStation Plus upgrade system, which did have a fair few problems near launch. In y2so's specific case, however, Sony was quick to resolve the issue with a rapid refund. On top of the refund, Sony also issued an official apology to the user, as well as gifting them an extra $15 equivalent to make up for the inconvenience. Y2so proceeded to post about the ordeal on the PlayStation Plus subreddit, praising Sony's vigilance in this particular instance.

Sony's efforts in modernizing PlayStation Plus haven't gone unnoticed. The new PS Plus tiers went live in mid-June, adding a wealth of new games and functionality to Sony's subscription service. In total, PS Plus users can now play a huge array of contemporary games such as Death Stranding and Returnal, but a slew of older titles from