Leveraging games and AI to maximize cultural intelligence in the workplace

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U.S. corporations spend $177 billion annually on talent development. But with labor competition intensifying amid the Great Resignation, expectations are growing. Employees are now demanding more diverse opportunities and have become outspoken about what will fuel their motivations and loyalty. Items of high importance include training and progressive diversity, equity, inclusion, and belonging (DEIB) solutions. According to PwC, 85% of women and 74% of men seek employers with diversity and inclusion strategies. 

But with an abundance of easy-to-access educational content online, how can employers differentiate their talent development offerings to attract, develop and retain the best employees? Many of today’s top companies are now turning to games and artificial intelligence (AI), which can elevate the human experience and maximize cultural intelligence in the workplace. Let’s take a look at how this combination works.

In a competitive employment market, the strength of your people is intricately linked to positive business outcomes. Strategic hiring and deployment of top candidates and retaining them long after they’re onboarded are vital to mitigating risks, meeting goals and objectives, and future-proofing for continued success. Talent development has long been considered a core strategic initiative to engage and empower a company’s workforce, but now we’re seeing that the old tactics no longer work.

Historically, employers would send their staff off to training courses or have them read popular skill-building or coaching books. Next, came the annual reviews meant to critique and inspire.  These