Some Tesla cars only have 3G cellular support and with AT&T shutting down its 3G network in February of 2022, there is a need to upgrade the mobile internet hardware in affected cars to be able to use LTE. Newer models ship with updated connectivity already but several older Tesla vehicles are affected. Tesla previously shared which models need the upgrade, what impact there is on the features of those cars, and provided details about the cost to get the upgrade installed.
Since the first Model S, Tesla cars come with built-in wireless connectivity, including Bluetooth, Wi-Fi, and cellular data. Bluetooth works with smartphones and is fairly standard in newer cars. The ability to connect to mobile internet is also common and Tesla offers navigation for free. In order to see live traffic visualizations and satellite views of maps, the Premium Connectivity Package is required at a cost of $10 per month or $99 per year. With the paid option, the touchscreen internet browser can be used along with music and video streaming, so it's a nice and affordable option.
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Since AT&T has shut down its 3G cellular network, some Tesla Model S cars have lost mobile internet, even if the owners are paying for Premium Connectivity. Tesla advised of this issue well in advance, but some drivers may have still been caught off guard. The upgrade to an LTE modem is relatively easy and costs $200. Without mobile internet, several services are disabled when on the road so this is an important hardware update. The best solution is to schedule a service appointment which can be done via the Tesla mobile app. The user should select 'Schedule Service,' then ‘Upgrades & Accessories,’
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