How to fix Genshin Impact crashing on Mobile devices (February 2022)
With the release of Genshin Impact version 2.5, many players must be struggling to run the game properly. This happens because of several factors related to storage, the device's capability, and unnecessary resources, among others.
With every new update, the action-RPG's size grows significantly owing to the new content (quests, characters, regions, NPCs). Naturally, not all devices are capable enough to run high-end games with so many elements.
This article will list some measures to stop Genshin Impact from crashing on mobile devices.
Before looking at the solutions, it is important for readers to know the minimum specifications to run miHoYo's gacha game on mobile:
It is worth noting that these are the minimum requirements from September 2020. To run the game 'smoothly', the device should have over 4GB RAM and the latest Android version.
If Genshin still doesn't run well, here are some solutions:
The most basic yet useful way to stop Genshin Impact from crashing is by clearing the app's cache and data:
Apps usually crash on mobile when they're run on settings that the device cannot handle. Hence, it is better to run them at the lowest graphics settings.
The game might not look the best, but atleast it will run smoothly:
As aforementioned, storage is always a massive problem for mobile users. A majority of devices are unable to run the game because it takes up too much space.
A way to reduce the storage usage is by deleting the unwanted audio packs:
The menu will reveal all the voice packs (Korean, Chinese, Japanese, English). Players can choose the ones they want and delete the rest. Each voice pack takes up around 4-5 GB data, and uninstalling the unwanted ones can help in clearing a lot of space.
Before loading Genshin Impact,
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