Hate paying Uber trip cancellation fee? Not any more! Here is why

tech.hindustantimes.com:

Every time you book an Uber cab, does the driver ask you for the drop location? Well, that's because the drop location is not visible to the drivers. In fact, many times, after you tell the driver your destination, he will use delaying tactics and not turn up at your door. Over and on top of that, he will not cancel the trip. This forces the traveller to cancel in order to try again. It also means, the traveller has to pay the Uber trip cancellation fee. But, Uber has now made it a bit easier for drivers and travellers. Uber is now showing trip destination to drivers before they decide to accept the ride. "We understand the feeling you get when the driver calls and asks the dreaded question: “Jana Kahan Hai” and then cancels the trip. To remove frustration for riders and drivers alike, we are now showing trip destinations to drivers before they decide to accept the ride," the company said in a release.

The upfront destination feature is already live across 20 cities and will be expanded to all others. Given this is a substantial change, Uber will continue monitoring feedback from drivers and riders, and iterating on these thresholds over the coming few weeks. This is not all Uber has made several changes to empower the drivers. "Our aim is to provide a safe and reliable platform for drivers and riders. A single ride falling short is unacceptable. Here are some of the steps we are taking to get the magic back," Uber said. Also Read: Top 5 smartwatches under 5,000: Playfit Dial, Realme Watch S, and more

The steps include:

Over the past few weeks, Uber has raised fares to cushion drivers from the impact of rising fuel prices across many cities in India. The hike in fares will directly boost driver's earnings per trip.

Drivers