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Amazon Tells The Authors Guild It's Going to Restrict Ebook Returns

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pcmag.com

Amazon's generous ebook returns policy is set to be curbed significantly, according to The Authors Guild and Society of Authors(Opens in a new window) (SoA).

In what the Guild deems a "major breakthrough for authors(Opens in a new window)," recent discussions with Amazon's senior executive team resulted in an agreement to change the ebook returns policy.

The current policy allows an ebook to be returned for up to 14 days after purchase for a full refund regardless of how much of it has been read by the customer.

However, automatic returns are going to be restricted before the end of 2022, "to purchases where no more than 10 percent of the book has been read." The policy change will extend to ebooks read on a Kindle, other ereaders, smartphones, and computers.

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