5 things about AI you may have missed today: Bill Gates on AI risks, Wipro launches ai360, more

tech.hindustantimes.com:

Yesterday, July 11, was dominated by the incident where Suumit Shah, the founder of the ecommerce startup Dukaan tweeted about replacing 90 percent of the company's customer support staff with artificial intelligence (AI) chatbot, and netizens began condemning the founder for his lack of empathy. Today, things take a different turn as Microsoft cofounder Bill Gates posted a blog where he talked about the risks AI poses and how to manage it. In a separate incident, IT major Wipro launched its new service called ai360. This and more in today's AI roundup. Let us take a closer look.

Gates wrote a long post on his blog GatesNotes about the existing and potential risks AI poses, and how to manage it. In a tweet, posting about the blog, he said, “The risks of AI are real, and they can seem overwhelming—but the best reason to believe we can manage them is that we've done it before. History shows it's possible to solve challenges created by new technologies, and if governments and the private sector do their parts, we can do it again”.

In the blog, he went over the problems of deepfakes and misinformation, AI hacking individuals' and governments' data, job losses, AI biases, and the impact on academics. He also gave possible solutions and ways to mitigate the challenges. For most of the points, the solution was along the lines of adapting to the new reality and positively looking for the way forward, as humans have always done throughout history.

Wipro, the IT multinational corporation, has launched a new service called ai360. It is an ecosystem platform that will integrate AI into every tool and solution that the company offers to its clients as well as uses internally in order to build upon its decade-long investments.