343 launched Halo Infinite's free-to-play multiplayer a month early last year, earning a large number of brownie points with anyone who owns an Xbox One or Series X|S in the process. Although the majority of the feedback on the game's multiplayer has been positive since then, there has been the odd hiccup. Server outages, for example, which are to be expected with any multiplayer game of Infinite's size from time to time.
What players aren't too happy about is 343's claim it is unable to do anything to help players who used a double XP boost during those outages. For those unfamiliar with Infinite's XP boosts, they run for a finite amount of time once activated, whether you're playing or not. That means some players have had them active while the servers are down, only for the boost to have ended by the time they're back up.
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One player whose XP boost went to waste last week shared a screenshot they received from Infinite's support team, informing them there's nothing they can do about the lost boost. “While we do not have the ability to give or replace the XP boosts you've lost during the server outage, we want to inform you that access to Halo Infinite servers has been restored,” the reply for Halo Support reads.
Whether XP boosts can be restored or not, as highlighted in the comments on the above Reddit thread, there's an easy fix for this problem in the future. Instead of having an XP boost's clock run down regardless of whether its user is in a match or not, have the timer pause whenever they're not actually playing. That would prevent boosts from being wasted in the future if unknowingly activated right before an outage.
Other than XP boosts being
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