The Pros and Cons of Overwatch 2's Hero Unlock System

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To say Overwatch 2 had a rocky launch would be a huge understatement. Eager players have suffered from long queue times, account merging issues, and servers being hit with two DDoS attacks. Despite the vast number of people who want to play the game, simply getting into Overwatch 2 has been a pain.

Things differ for players once they get into the game. Fans of the original Overwatch who were able to get their accounts merged will find they can play all heroes from the get-go, including the battle pass-gated Kiriko. But those who are starting Overwatch 2 fresh or are unable to merge their accounts will have to put in some effort to unlock the roster. There is a lot of controversy surrounding this new unlock system, but there are some benefits to gating Overwatch 2 heroes.

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New Overwatch 2 players start with the latest heroes Junker Queen and Sojourn, as well as healers Lucio, Moira, and Mercy; tank heroes Reinhardt, Winston, Orisa, and Zarya; and damage heroes Tracer, Pharah, Reaper, Soldier: 76, Torbjorn, and Widowmaker. This makes 15 available heroes of the current 35-hero roster, which is a good place to start for those who are just getting into the game.

Overwatch 2 gates a number of heroes behind challenges. While this may seem daunting, all this means is that players have to get through a certain amount of matches to unlock specific heroes. Wins grant double progress toward hero unlock challenges, so winning matches can, in theory, cut hero unlock times in half. Genji is the first unlockable hero, acquired after completing a single match regardless if players win or not. Players will then work their way down the roster until they finally unlock Echo, who takes a