Respawn Entertainment has confirmed that it is currently investigating an Apex Legends bug that is making players unable to receive their rewards when leveling up.
Following the launch of Apex Legends season 14 on August 9, players are reporting issues surrounding the game's leveling system, with some claiming they are not being given their rewards when leveling up, including packs and Legend tokens.
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We're currently investigating an issue that popped up with yesterday's launch of Hunted preventing <a href=«https://twitter.com/PlayApex?ref_src=» https:>@PlayApex
players from receiving the correct rewards when leveling up We'll provide an update in this thread as soon as we have one. Appreciate your patience with these new changes
«We're currently investigating an issue that popped up with yesterday's launch of Hunted preventing [Apex Legends] players from receiving the correct rewards when leveling up,» the developer said on Twitter on August 10. «We'll provide an update in this thread as soon as we have one. Appreciate your patience with these new changes.»
A post shared to the Apex Legends subreddit on the same day shows a reply from EA Help a player received as feedback in an email. It's unclear at this time if this post is real or not, as neither EA nor Respawn has publicly shared an update, but it states that it is aware of the player's «missing account-level rewards.»
«I would like to share that players will actually receive a pack every 10 levels instead
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