PS4/PS5 Firmware Update Reportedly Preventing Online Play
Earlier today, Sony released a firmware update for PS4/PS5. This update was designed to add, adjust, change, or fix Open and Closed parties, new UI and accessibility features (on PS5), Voice Command tests for accounts, and improvements to the PS App and Remote Play experience. The problem, however, is that this PS4/PS5 update appears to created several issues with Sony servers.
Elden Ring, notably, also released an update this morning, and at first, many fans of FromSoft's latest game thought that its update was preventing them from playing it online. However, many quickly discovered that this issue was occurring across a multitude of games. It is not yet certain how far this issue goes, but there have been hundreds of reports across social media since this PS5 update was released.
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As it stands, this new bug/issue is being reported in one of two ways. The first results in a player receiving a «cannot verify PlayStation Plus subscription» when attempting to log into online servers. The other is a statement that the «connection to PlayStation Network failed.» As of this writing, there has been no update from Sony, nor any clear way to work around this issue. It appears to be impact everything from Elden Ring to Destiny 2, and no amount of moving wires/tech adjustments has appeared to correct it.
For the time being, anyone who has not yet installed the latest PS5 update may be wise to avoid doing so.
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