Overwatch 2 server downtime leaves players baffled, still in queues

pcgamesn.com:

Overwatch 2 server downtime is leaving players of the Blizzard FPS game perplexed after it arrived later than scheduled. Alongside the decision to remove Overwatch 2 phone verification, Blizzard announced it would be implementing several lengthy periods of server downtime just days after its launch on October 4 in attempts to fix both account merge and login issues, as well as implementing “significant upgrades” to the multiplayer game’s server database.

The Overwatch 2 servers went down for two extended periods over the course of October 6, the first in an attempt to resolve the Overwatch 2 account merge and login issues. These have left many players missing their unlocked Overwatch cosmetic items from the first game or finding that several of the Overwatch 2 heroes are locked because they have been mistakenly determined to be a new user, thus placing them into the ‘first time user experience.’

The second Overwatch 2 server outage was initially planned to last for three hours while server upgrades were implemented. However, it didn’t actually take effect until around 90 minutes after its initial scheduled time, leaving many players confused, especially as it was planned to take place from 6pm PT / 9pm ET – placing it during prime time hours for users in America.

Fortunately, despite the late start the servers were back up just 15 minutes after Blizzard’s original scheduled timing. However, many players have found themselves left in the same situation as before. The queue number anomalies are still prevalent, with numerous examples such as one user reporting, “It finally gave me a merge queue option when I booted up the game [post-downtime] and now I’m waiting behind 460,000 people.” Others say their items are still not