Microsoft is changing how it runs Xbox Live Gold and Game Pass subscriptions
eurogamer.netMicrosoft will make changes to how it handles auto-renewal for subscriptions to Xbox Live Gold and Game Pass after agreeing to a set of commitments with the UK's Competition and Markets Authority (CMA).
The regulator is currently investigating auto-renewal practices from the big three platform holders: Nintendo, Sony and Microsoft.
Under the terms of the agreement, Microsoft will make the following improvements to address the CMA's concerns:
Michael Grenfell, the CMA's Executive Director of Enforcement, noted: «Other companies offering memberships and subscriptions that auto-renew should take note, and review their practices to ensure they comply with consumer protection law.»
The CMA's investigation will continue and we will likely see similar changes made by both Sony and Nintendo in a matter of time.
While these changes are clearly welcome, it isn't clear whether Microsoft will apply the same changes outside the UK.
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