Google, one of AI's biggest backers, warns own staff about chatbots

tech.hindustantimes.com:

Alphabet Inc is cautioning employees about how they use chatbots, including its own Bard, at the same time as it markets the program around the world, four people familiar with the matter told Reuters.

The Google parent has advised employees not to enter its confidential materials into AI chatbots, the people said and the company confirmed, citing long-standing policy on safeguarding information.

The chatbots, among them Bard and ChatGPT, are human-sounding programs that use so-called generative artificial intelligence to hold conversations with users and answer myriad prompts. Human reviewers may read the chats, and researchers found that similar AI could reproduce the data it absorbed during training, creating a leak risk.

Alphabet also alerted its engineers to avoid direct use of computer code that chatbots can generate, some of the people said.

Asked for comment, the company said Bard can make undesired code suggestions, but it helps programmers nonetheless. Google also said it aimed to be transparent about the limitations of its technology.

The concerns show how Google wishes to avoid business harm from software it launched in competition with ChatGPT. At stake in Google's race against ChatGPT's backers OpenAI and Microsoft Corp are billions of dollars of investment and still untold advertising and cloud revenue from new AI programs.

Google's caution also reflects what's becoming a security standard for corporations, namely to warn personnel about using publicly-available chat programs.

A growing number of businesses around the world have set up guardrails on AI chatbots, among them Samsung, Amazon.com and Deutsche Bank, the companies told Reuters. Apple, which did not return requests for comment, reportedly has as well.

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