Fall Guys players are accidentally buying items — and won’t be given refunds
We’ve all had impulse purchases — both in real life and in video games — that we regret, but in those instances, you can only blame yourself. That’s not really the case at the moment with Fall Guys players, who are finding themselves being charged for cosmetic items that they didn’t even want to begin with. Multiple players have reported that when attempting to preview an item in the in-game store, they would accidentally buy the item instead.
It’s not a rare occurrence either. As spotted by VGC, over 100 players have shared their grievances, with their complaints compiled in a single Reddit thread courtesy of hold_my_cocoa, who wishes to spread awareness and warn unsuspecting players.
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This is clearly being caused by a bug of some kind, so those affected have contacted developer Mediatonic asking for potential refunds. Fall Guys has no policy for refunds, and unfortunately, it’s one Mediatonic seems intent on upholding regardless of the circumstances.
In an email shared by one of the affected players, Reddit user ChunkyPeat, Fall Guys player support even denies that there’s an issue with the in-game store, essentially insisting that any purchases made are not accidental.
“You have stated that this is a ‘bugged purchase’ and a ‘known issue.’ Neither of these things is the case. The purchase was made by you, not a bug. Whether it was intentional or not, this is still the case. This is not a ‘known issue’ because it is not an issue. Items cannot be bought automatically by the system, they always require input from the player. Again, whether accidental or not, you made this input and purchased the item,” reads the email.
Unsurprisingly, the
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