Blizzard has released a forum post addressing the issues that have hampered the launch of Overwatch 2. It addresses four of the most common known issues plaguing the game and how it is handling each issue.
The first 24 hours of Overwatch 2 have been rough for players and engineers at Blizzard alike. Aside from the biggest issue of suffering a mass DDoS attack, players have reported trouble with merging accounts, issues with the SMS Protect security feature, missing items, and more. Since Overwatch Game Director Aaron Keller and Head of Blizzard Mike Ybarra made statements regarding the DDoS attack and server issues, there has been silence from the company. That silence is now broken as it has finally released a statement through a forum post and is telling fans how it's addressing the issues.
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In a forum post shared Wednesday night, Community Manager Jodie apologized to fans on behalf of Blizzard and went into detail regarding the biggest issues that have hampered the game so far. The first issue addressed was SMS Protect. The security feature was intended to curb toxicity and ban dodging from players that had multiple accounts with the intent to disrupt. Due to issues that players were having activating their accounts without a usable phone number, this requirement will be rescinded. This change will go into effect on October 7.
In regard to the server issues that saw players wait in seemingly endless queues, Blizzard stated that its database is being overwhelmed. It explained what exactly is going on in the forum post and has done a server update that will help login reliability. This change should address seeing the «500 waiting in queue» and then change
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