AirPods Pro Recall: How To Check If You're Eligible For A Replacement
Some pairs of AirPods Pro that were manufactured before October 2020 may experience sound issues, including crackling, static sounds, or active noise cancellation problems, and are eligible for replacement through a service program. Apple may take a while to acknowledge issues with its devices, but when it finally does recognize a mistake, it is generally easy for customers to find a solution. The beleaguered butterfly keyboard that was introduced with the 12-inch MacBook caused problems for years, prompting the company to roll out a service program good for four years after a MacBook's purchase. Now, after persistent sound issues on some AirPods Pro models, a new service program offers replacement for eligible pairs.
The sound issues, which were prominent enough to warrant a worldwide service program, reinvigorate calls for repairable Apple devices. Particularly, the AirPods lineup — aside from the over-ear AirPods Max — are completely unrepairable. The battery is sure to degrade over time, and since there is no method for repair, the truly-wireless headphones are destined to end up in a landfill. Any time there is an issue with a pair of AirPods, the entire unit needs to be replaced. The company can individually replace the left or right buds, as well as the charging case, but repair is not possible for any of these components. So when a problem arises, as in this case, the defective product must be discarded.
Related: AirPods Pro 2 Release Date: When Are They Expected To Come Out?
Apple announced a service program for what it calls "a small percentage" of AirPods Pro units that were manufactured before October 2020. The pairs of earbuds may experience a variety of sound issues that can be exaggerated in loud
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