Reddit
Sonos made a public Trello board to track its broken app fixes
The Sonos app is broken, and it's been causing not just customers, but also dealers and installers so many problems over the past few months. Now, it's documenting the app issues it has already fixed in a public Trello board that you can view and browse yourself. The company's Social & Community manager, Keith Nieves, has announced the Trello board on Reddit, describing it as a way for people to keep updated about its «progress on the path to a normal core app.» While this is the first time Sonos has taken this approach, this isn't a new idea for the tech industry: Fortnite maintains a Trello board packed with information on bugs plaguing different aspects of the game.