As of today, millions of Steam users woke up with a new notice from Valve, saying that the Steam Subscriber Agreement has been updated, removing a requirement that disputes must go to arbitration rather than court.
If you have a dispute that isn't solved via Steam Support, you are now required to take the company to federal or state court.
According to legal experts, this is a huge win for Steam users, although most who have a dispute would never take Valve to court.
In most situations, consumers are required to arbitrate and not sue after accepting agreements, especially in the United States.
For a long time, Valve forced any dispute into arbitration, which is when a third party reviews the issue to try and resolve it outside of the legal system.