UK games retailer Simply Games has refunded preorders and appears to have ceased trading.
The retailer’s website has been inaccessible since February following the release of Elden Ring. When asked by several customers on Twitter why its stock had seemed to diminish in the weeks prior to this closure, a representative on Twitter said:
“We are currently implementing changes to our internal systems and reviewing our pre-order process, which is why we only have a limited display of products at the current time. This should be completed within the coming weeks and new titles will then be added to the website.”
A message on thewebsite currently reads: “We are currently undergoing scheduled maintenance and expect to be back very soon! We appreciate your patience.”
Since then, several customers have reported that their preorders for titles such as Lego Star Wars: The Skywalker Saga and Gran Turismo 7 have been cancelled, or in some cases, simply failed to arrive.
VGC can verify that earlier this year while the site was still operational, the “preorder” section of the store only featured a few titles when it would previously offer preorders of all the year’s upcoming games.
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A thread on the retailer’s final Facebook post also confirms that preorders were cancelled with no explanation given.
According to companies house, Black Cloth Trading LTD, which previously owned Simply Games, ceased trading in 2019, however, the company was still active until at least February is this year, albeit in a reduced capacity. It appears that the retailer was then
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