Twitch's New Reporting Tools Should Help With Transparency

gamerant.com:

Twitch may continue to be a dominant streaming platform, but it has still needed to undergo some significant changes in recent history. In 2021, hate raids became a major problem for Twitch streamers, and the community demanded action from the platform's developers. It took some time, but eventually, Twitch rolled out an arsenal of new moderation tools that have helped streamers filter out viewers joining their chat to harass them. Nevertheless, there's still other aspects of the platform that users take umbrage with. Twitch's system for reporting and banning users, for instance, has been a source of confusion and frustration for many users over the years.

It looks like Twitch has caught onto that frustration, because its latest major update overhauls the way that Twitch users file reports and appeal bans. Twitch has a new system in place that'll help users report others with more specificity than ever before, and there's a new ban appeal portal that Twitch promises will improve communication between Twitch staff and users. The streaming platform doesn't have a strong reputation when it comes to transparency, but these tools are a major sign of change. With the help of these upgrades, Twitch could make a major improvement in its communication skills in the coming months and years.

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The new tools that Twitch unveiled are simple, but flexible and intuitive. When reporting a Twitch account, users can now choose from a few default options or search for a more specific option from Twitch's longer list of punishable offenses. Reports can also specify the type of content that's being reported. In this way, users can communicate violations to Twitch more clearly and concisely,