Twitch Removing Minecraft Streamer's Ability to Get Bits After Suspicious Donation is a Strange Inconsistency

gamerant.com:

Twitch is a platform with millions of streamers and among those streamers instances of fraudulent donations are unfortunately common. Dealing with so many streamers, it's easy to see how Twitch can make mistakes from time to time, or how even large Twitch streamers might fall through the cracks as the platform deals with instances of fraud. Such is the case with Minecraft streamer Verloren, who recently shared a story about dealing with not only a massive fraudulent Bit donation but Twitch's imperfect response.

In a threat of posts on Twitter, Verloren described a complicated situation that started with a fraudulent donation of Bits, Twitch's in-house donation currency. Verloren describes receiving an anonymous donation of 120,000 Bits, which is valued at $1,200. Verloren explains that, having dealt with a fraudulent donation before, they contacted Twitch immediately and requested their account be frozen until the legitimacy of the Bits could be confirmed.

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Twitch then responded aggressively, according to Verloren. Instead of simply freezing his account, Twitch blocked and suspended Verloren's account without notification or contact. Verloren, understandable, says he wrote a «lengthy email» about his frustration and, to Twitch's credit, got a response back within an hour. Twitch re-enabled Verloren's account, unfroze his payments, and removed the fraudulent Bit donation. However, it did keep one limitation Verloren's account had no access to receiving Bits anymore.

In an email Verloren would later receive from Twitch, his account had been flagged for «engaging in or supporting conduct» that violated Twitch's Terms of Service. As such, he was removed from Twitch's Bits