How To Report Problems With Your Google Pixel Smartphone
It's easy to get help with a Pixel smartphone and if it's a newer model or the issue is with the latest software update, reporting a new problem to Google can help to identify what's going wrong. Finding a way to resolve the trouble and get everything working smoothly again is relatively easy. Contacting Google is a also good way to proceed in the event of a hardware defect since it would need to go back to Google for repair or replacement.
Google's Pixel series provides a pure Android experience but comes with some special features. The latest models are quite unique in that they are powered by Google's Tensor processor. The Pixel 6, 6 Pro, and 6a, all contain this chip and may have issues that won't appear in any other Android phone. Naturally, these phones benefit from Google's advanced on-device AI, providing faster natural language processing, computational photography, and more. Like anything, there are pluses and minuses.
Related: Switch Your Pixel To Button Navigation To Avoid The Swipe Up Glitch
When some trouble does arise with a Pixel phone, a feedback report can be sent to Google, optionally containing system log files that could help to diagnose what's wrong. To send feedback, the user should open the Pixel's Settings app, scroll down and select the About phone section, then tap Send feedback about this device. A text box will appear where a message can be typed along with a checkbox to Include system logs, which might be important to help Google troubleshoot technical problems. Of course, feedback can also be shared about how well some feature works, and the team would probably appreciate some praise since feedback is most often supplied for bugs. Feature requests can also be given in feedback. It's also
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