Genshin Impact is ready to launch its latest version 3.4 update. However, the developer will run a scheduled maintenance before players get access to the new version.
Although the veteran playerbase is familiar with this routine, newcomers might find it confusing. During the scheduled maintenance, the servers will be shut down. The official announcement mentioned this by saying:
Based on the official announcements, the servers will be offline for five hours, before returning online at 11:00 AM (UTC+8). Players should keep in mind that Genshin Impact officials used the term "estimated." Hence, there is a chance that the server might be back online sooner or later than stated.
The statement mentioned earlier was taken from Genshin Impact's recent official notice, as shown in the tweet above. The tweet shows glimpses of the upcoming content as well.
In addition, the officials also attached a link that players can click to learn more about the maintenance schedule and server downtime. All of this information can be pretty difficult to understand. Hence, this article will summarize it for the community.
When the server undergoes maintenance, the developers will shutdown the servers for approximately five hours. During this time, any players logged into Genshin Impact will be automatically kicked out of their accounts. As a result, they will not be able to access the game during this five-hour-long downtime.
To compensate for the inconvenience, developers are known to handout free Primogems. For every hour the server is down, the developers distribute 60. Hence, 300 currency can typically be expected to be sent directly to their game mailbox. These free Primogems have a 30-day expiry date and will become invalid if not claimed
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