Genshin Impact Payment Failed: How to fix payment declined error
Some Genshin Impact players have reported that their payments in the game are being declined.
What causes this issue will vary from player to player. It is possible that you do not have enough money in your account or the bank has blocked the payment because the amount is suspicious.
The simplest thing to do to solve this problem is to restart Genshin Impact and see if the payment error was temporary. If not, there are many other possible solutions.
One of the first things you should do is determine whether you can make a payment in Genshin Impact on another device. This means that if you're on PC, try to see if the PS4, PS, Android, or iOS versions will allow you to make a payment successfully. The game does have cross-saves and cross-progression.
The only complication lies if you have never attempted to migrate from a PlayStation 4 or 5 to PC, Android, or iOS, and vice versa. If you don't have another device that works, it's time to check out a different solution.
The next idea is to check your bank account. If you don't have enough money in it, you obviously need to put more cash into it.
However, as mentioned before, if your bank finds the payments suspicious, it might block them. In this case, contact your bank to clarify that you're trying to make a payment.
Genshin Impact is a game with Customer Service. If all else fails, it's worth contacting them to see their official solution to the player's plight.
To get started, follow these steps:
Travelers should see something similar to the following image.
Click on the "View Service Progress" button near the top (it's to the right of Service Progress). Doing so will show you all the current issues that you have submitted, along with a button that states "Contact CS" at the
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