When looked at from the top, Lost Ark has an immense grind, and much of it requires daily effort from the players. One of them is the Tower, which is ideally an endgame content. The Tower has many floors, and players proceed to the next one after clearing the current floor. Clearing the floors becomes quite difficult after a certain level, and it feels even worse when a player doesn't get their deserving rewards after clearing a floor.
Different bugs have appeared in Lost Ark since its inception. However, the particular reason for this player's misfortune seems to be the idle disconnect. If a player stays inactive for a certain amount of time, the game automatically disconnects their current session from the server. This seems to have been a major problem, with several players facing similar occurrences.
Earlier on May 9, Reddit user, u/Flaky_Importance, posted about an incident that has left them quite disheartened. The player described attempting the Tower for the first time since their Bard character had grown to level 1370. As mentioned above, the Tower is an endgame content in Lost Ark, and hence, it can be completed only by a character of a certain level.
The player was clearing the floor 45 when they felt hungry and left the game to cook some food. When they returned after a while, they found out that the server had automatically disconnected them. This is a built-in feature that is made to ensure shorter queue times.
While the automatic disconnect shouldn't have been a problem, the player soon discovered that all the rewards and progression they made before going AFK had been wiped out. According to the player, this was due to the automatic disconnection by the system.
The player advised that others shouldn't forget
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