Lost Ark won't increase Europe Central server capacity

eurogamer.net:

Lost Ark won't be increasing its Europe Central server capacity any further.

European players of the new MMO ARPG have been experiencing long queue times since launch.

In a new blog post, the game's development team acknowledged issues but confirmed there's nothing they can do.

«We know that players are still experiencing long queues in Europe,» the blog post explained. «The Europe Central region is at capacity and unfortunately there is no way to increase the number of players per world in Europe Central. Adding more servers is not possible based on the complexity of all the systems that need to work together.»

The Europe West server has been created to account for the game's popularity. However, there is currently no server transfer functionality meaning this new server is only an option for new players or those willing to lose their progress.

«We definitely hear the request for server transfer functionality and have thoroughly investigated our options,» reads the blog post. «This instant functionality does not currently exist in Lost Ark. This service just rolled out in Korea and is a weekly batch process that requires maintenance to run. It also does not support cross region functionality. Therefore, unfortunately, it is not a viable option at this point for the western version — but we will not rest until we've exhausted all options.»

Further improvements are also in the works.

Maintenance was performed on the Europe Central servers at the weekend to improve matchmaking, a critical feature that many have had issues with.

We will be performing maintenance on the Europe Central Servers today at UTC 11 PM/00AM CET and expect the maintenance to last approximately 2 hours. Thank you very much for your patience.

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