Jack's storyline is one of the least popular in Mass Effect 3, and I've never quite understood why. At the beginning of the third game, your meticulously assembled crew in the heroic suicide mission of Mass Effect 2 has been disbanded. Throughout the game, you meet up with each of them (assuming they survived said suicide mission) for various lengths of time. Garrus and Tali join your crew once more and are the main supporting characters, whereas Jacob only gets a handful of brief, stilted conversations. Jack lies somewhere in the middle, but still manages to disappoint far too many people who don't appear to have understood her character at all.
Jack is the focal point of one optional mission at Grissom Academy, and if you don't head to the mission fairly soon after receiving it, the Academy (and Jack with it) is destroyed. This can cause some people to miss Jack entirely, but that's not the reason she's so controversial. Also, in a game where the end of civilisation as we know it is a constant, looming threat, killing off one of the most beloved characters in the series because we took too long pissing about in the nightclub at the Citadel is a ballsy move to redefine the stakes from 'the galaxy is ending' to 'everyone you know and love will die'.
Related: I'm Still Not Over Mass Effect Making Jack Straight Because Of Fox News
The controversy around Jack stems from her character development, but it has always seemed to me - and, for what it's worth, to voice actor Courtenay Taylor - like a natural evolution. Jack goes from a rebellious criminal in ME2 to a school teacher in ME3, which seems like such a major deviation it initially feels like a Sister Act-esque disguise. Once you break it down though, it all makes
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