Blizzard Owns Up To Overwatch 2's Rocky Start, Drops Phone Registration Requirement For Many
Blizzard's long-awaited Overwatch 2 arrived this week, but the launch didn't exactly go to plan. Blizzard has apologized for the launch issues, saying it failed to meet the expectations of players and Blizzard itself. The studio also announced it is removing the phone registration requirement for many and provided an update on what's being done to mitigate server issues to help players get into matches.
In a blog post, Blizzard said «millions» of people are already playing Overwatch 2, which signals a strong start for the free-to-play game. However, «the launch has not met your, or our, expectations,» it said.
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«First, we want to apologize to our players. We expected the launch of Overwatch 2 to go smoothly. We hold ourselves to a higher standard and we are working hard to resolve the issues you are experiencing,» Blizzard said.
The list of known issues for Overwatch 2 currently stands at nearly 15,000, but there are a few key issues that Blizzard wanted to address right now, the first of which is the phone number requirement. Blizzard initially said the phone number requirement was part of an effort to combat cheating, but many people complained about it for a variety of reasons, and some prepaid phone plans did not work.
«We have made the decision to remove phone number requirements for a majority of existing Overwatch players. Any Overwatch player with a connected Battle.net account, which includes all players who have played since June 9, 2021, will not have to
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