Apex Legends bug preventing high level rewards is now fixed

pcgamesn.com:

Respawn devs say that an Apex Legends bug preventing level up rewards from being correctly obtained by high level players in the FPS game has now been fixed. The issue – introduced during the game’s current season 14, Hunted – affected players who are level 500 or higher, and the team has given some insight into what went into resolving the bug as well as how it has tried to prevent similar issues from occurring in the battle royale game in the future.

Respawn says that players over level 500 who were not correctly receiving their rewards for levelling up should now find their missing rewards in their inventory upon launching the game. The team says the bug was caused as part of the Apex Legends level cap increase introduced in season 14, which sees the cap raised from 500 to 2000 through a prestige-like system that loops players back around through the rewards for levels one through 500 three additional times after their first.

“We have many different systems that keep track of players’ levels, rewards, and overall progress in the game,” explains senior community manager Kalyrical in a post on the game’s subreddit. “When updating our level cap, some of these systems started to get matched. In this instance, we were able to develop a fix that didn’t require its own update and could take effect through our back end systems.” In addition, Kalyrical notes that more sync checks have been put in place that should see the game automatically detect similar mismatches and grant the appropriate rewards where necessary.

In the comments, one player enquires about a potential fix for ranked rewards from season 13, where players who expected to receive badges for finishing as an Apex Predator found they were instead awarded a masters