Strategy
UPS
Digital
Ditching Your Store for Full-Time E-Commerce? Think Again
Last year, US retail sales were up 19.3% from 2020, even with the double body-slams from rising inflation and the still-slogging supply chain. Much of that number came from e-commerce transactions. Even in 2021, the pandemic had many brick-and-mortar retailers opening e-commerce channels—and based on the sales spikes those efforts had, some are considering dropping their physical locations entirely. But if that's you, then you should put your thinking cap back on. Physical retail is rebounding.