Reliance Jio faced a widespread service disruption impacting many users across India. Key applications including WhatsApp, Instagram, X, Snapchat, YouTube, and Google were inaccessible for many.
Downdetector data reveals that a significant 54 percent of complaints are due to issues with mobile internet connectivity.The outage affected both JioFiber broadband services, comprising 48 percent of reported problems, and mobile internet connectivity, which accounts for 47 percent.
An additional 5 percent of users cited issues with their mobile devices, indicating a broad disruption in Jio's network infrastructure.Also read: Government warns of ‘dangerous' India Post SMS: Tips to avoid this new courier scamThis development has sparked frustration among Jio customers who rely on these services for daily communication and entertainment.
Social media platforms are filled with complaints as users seek information on when normal service will be restored.Reliance Jio has yet to provide an official statement explaining the cause of the outage.
Technicians are actively working to restore full service functionality. Meanwhile, affected customers are advised to remain patient and monitor official channels for updates. Also read: Google Gemini AI smartphone app launched in India- Check features, languages and more In response to the service disruption, users have taken to social media to express their frustration.